Effective Date: [DD-MON-YYYY]
[DBA] ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website, including:
- Personal Information (provided by you): Name, Email address, Billing and payment information, Course enrolment and preferences, Account login credentials
- Non-Personal Information (collected automatically): IP address, Browser type and version, Device information, Operating system, Pages visited and time spent on the site
2. How We Use Your Information
Your information is used to:
- Create and manage your user account
- Deliver and manage online course content
- Process transactions and send payment confirmations
- Respond to your inquiries and provide support
- Improve website functionality and user experience
- Send updates, newsletters, and promotional content (with your consent, where required)
- Monitor website performance and detect fraud or abuse
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login sessions
- Analyze website traffic and usage
- Serve relevant advertisements (with your consent where required)
You can manage or disable cookies through your browser settings. Please note that some features may not function properly without cookies.
4. Payment Methods and Information Sharing
We currently accept credit card payments only through major schemes such as Visa, Mastercard, JCB, and American Express.
Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third-party service providers solely for the purpose of delivering and improving our services. These may include:
- Email marketing platforms
- Analytics and web hosting providers
All providers are contractually obligated to protect your data and comply with the Personal Data (Privacy) Ordinance of Hong Kong SAR.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online method is 100% secure. We recommend using strong passwords and keeping your credentials confidential.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce our policies
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Object to or restrict processing of your data (where permitted by law)
To exercise your rights, contact us at: [Email]
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Major changes will be posted on this page with the new effective date. Your continued use of our services means you accept the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [Email]
Address: [Address]